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Support Options

Support for users of EnergyPlus is currently available through e-mail or via the web site.

Passwords

Forgot/lost or didn't receive a password? Enter the email address you registered with to search for your registration and regenerate your password. (Version 2.2 only)

E-mail Support Questions

Specific support questions can be sent by e-mail: EnergyPlus-Support@gard.com

EnergyPlus Support Group on Yahoo

For more information about the EnergyPlus support group on Yahoo, visit the web site: http://groups.yahoo.com/group/EnergyPlus_Support/

You can review past messages. You must join the group to send a message. Click on the button to join the EnergyPlus_Support group now. Once you are a member, you can send messages to: EnergyPlus_Support@yahoo.com

A list of known bugs or other problems with EnergyPlus is available in the files area of the EnergyPlus_Support group at Yahoo: http://groups.yahoo.com/group/EnergyPlus_Support/files/Updates/
Updates to this list will be announced to the group.

Building Simulation Email List

BLDG-SIM is a mailing list for users of building energy simulation programs. Building energy simulation programs allow users to estimate the energy use and operating cost of residential, commercial and other types of buildings. You have to join the list to post and receive messages.

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EnergyPlus Copyright© 1996-2008 The Board of Trustees of the University of Illinois and The Regents of the University of California through the Ernest Orlando Lawrence Berkeley National Laboratory.
All rights reserved.
EnergyPlus is a trademark of the United States Department of Energy.


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